By merging aesthetic design with reliable
work flows, we'll help you achieve your goals
The “get to know each other” stage. We believe that personal impressions play a huge role in trust. Following the completion of our brief form, we’ll organise a discovery workshop either in-person, over the phone, or virtually, to discuss your brand goals, determine your needs, and identify solutions to your business problems.
We keep our standards high and our focus narrow, limiting the amount of clients we work with simultaneously to provide amazing service to you. After our introductions, we’ll take some time to research and evaluate your specifications and requirements to make sure we’re a good fit for your project.
Once we’re happy to work alongside your brand, and you’re happy to move forward with us of course, we’ll give you a project outline detailing process we’ll undergo in order to meet your project goals, what deliverables will be provided, and how much the project will cost. If approved, we’ll charge a deposit and get things moving!
We have an important emphasis on the level of research and analysis we put into your project, it helps us to ensure we exceed your expectations. During this time we’ll get to understand you and your business a little deeper, learning about your industry, target audience, brand competitors and potential opportunities.
Having gathered sufficient additional information about your business, we’ll start to build the foundations to the actual visuals and design solutions for your project using our research. We’ll determine potential design directions and stylistic developments and present these concepts to you for approval before refining them further.
This is where the real fun begins. With concept design directions approved, we continue to create your core branding based off of the ideation phase, including logos, print assets, digital assets, web design, and any other design requirements that you specified for your project in order to reach your end goals.
Following the completion of all your project assets and requirements, you’ll be given ample time to give feedback on the final deliverables to make sure you’re happy with them. We’ll take any feedback from you and your team during this period to refine the final design assets to ensure we haven’t missed the mark.
At this stage, once all final deliverables have been approved on your end, we’ll charge the remainder of your project cost. We’ll then format and render all the relevant design materials and project files to your desired specifications, making sure they’re perfect and that you have all the tools necessary for the launch of your project.
For most, the project stops there. Not with us. We remain on hand for up to 4 weeks to provide additional brand support, onboarding, and minor revisions as necessary, all covered in your initial project fee. Realised you forgot something important? Need something edited or changed last minute? We’ll be here!
We love to hear how you think we did! Did we meet your project goals and requirements? Were all deliverables up to scratch? Did we provide sufficient support and assistance? If you'd like, we’ll provide you with a feedback form as a final step of the process, in order to improve our services and standards for the future.
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